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Damp, mould or leaks? We'll help you claim | Awaab’s Law for UK Housing Disrepair

Cookie Policy

What cookies we use, why, and how to change your choice at any time.

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What cookies are

Cookies are small files saved on your device when you visit a website. Similar tools, like local storage, work in the same way. We call them all cookies here.

Essential cookies

These make the site work. Without them, the form can’t save your progress or keep your enquiry secure, so they can’t be turned off.

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__Host-tcs_session
Purpose
Keeps your enquiry linked to you while you fill in the form
Lasts
14 days after your last visit
Name
tcs-cookie-consent
Purpose
Remembers your cookie choice (stored in your browser)
Lasts
12 months
Name
sb-…-auth-token
Purpose
Keeps our staff, and the solicitor’s team on their dashboard, signed in. Not set for tenants
Lasts
Until they sign out

Analytics cookies

With your permission, we use [analytics tool] to count visits and see which pages are hard to use. The information is grouped and doesn’t identify you.

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tcs-first-touch
Purpose
Remembers which advert or website brought you here, so we can tell which campaigns work (stored in your browser)
Lasts
Until you close the tab
Name
[analytics cookie]
Purpose
Counts visits and how pages are used
Lasts
[duration]

Advertising cookies

We don’t use advertising or tracking cookies. [confirm before launch]

Changing your choice

Use the “Change cookie settings” button on this page. You can also delete cookies in your browser settings, but you may then need to start the form again.

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